Southwestern Bell Cordless Telephone 2 9773 User Manual

2-9773  
25-Channel CordlessTelephone with  
Caller ID Use & Care Guide  
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PHONE NO.  
Southwestern Bell  
 
TABLE OF CONTENTS  
STORING NAMES AND NUMBERS ....... 16  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE ................................. 17  
CHANGING A STORED NUMBER ...... 18  
DIALING A STORED NUMBER ......... 18  
CHAIN DIALING FROM MEMORY ..... 18  
REVIEWING AND DELETING STORED  
NUMBERS ............................... 19  
VERY IMPORTANT PERSON (VIP) FEATURE  
19  
STORING A VIP NUMBER IN MEMORY 19  
CALLING A VIP NUMBER ............... 19  
REMOVING A VIP NUMBER ............ 20  
ERASING ALL VIP NUMBERS .......... 20  
VOICE MESSAGING .......................... 21  
BATTERY SAFETY PRECAUTIONS ............ 22  
GENERAL PRODUCT CARE .................... 22  
MESSAGE INDICATORS ......................... 23  
TROUBLESHOOTING TIPS ....................... 24  
CALLER ID..................................... 24  
CALL WAITING ................................ 24  
TELEPHONE .................................... 24  
BATTERY ........................................ 26  
CALLER ID/CALL WAITING/VOICE  
MESSAGING ............................... 27  
CAUSES OF POOR RECEPTION ............... 27  
SERVICE ............................................ 27  
ACCESSORY ORDER FORM ................... 28  
INDEX ............................................... 29  
LIMITED WARRANTY ............................ 31  
FCC REGISTRATION INFORMATION ....... 2  
HEARING AID COMPATIBILITY ............... 2  
INTERFERENCE INFORMATION ............... 2  
INTRODUCTION ..................................... 4  
CALLER ID ..................................... 4  
CALL WAITING ................................ 4  
CALLER ID WITH CALL WAITING .......... 4  
VOICE MESSAGING .......................... 4  
HANDSET SOUND SIGNALS ................ 5  
INSTALLATION AND SETUP....................... 6  
MODULAR JACK REQUIREMENTS ...... 6  
DESKTOP INSTALLATION ...................... 7  
WALL MOUNT INSTALLATION .............. 8  
INSTALLING THE BATTERY ........................ 9  
TO REPLACE THE BATTERY .................... 9  
TELEPHONE SETUP .............................. 10  
SETTING AREA CODE FOR CALLER ID . 10  
TELEPHONE OPERATION ........................ 11  
RECEIVING A CALL ............................11  
MAKING A CALL .............................. 11  
PHONE LIGHT ................................11  
REDIAL ........................................11  
FLASH BUTTON ................................11  
CHANNEL BUTTON ...........................11  
TEMPORARYT ONE ........................... 12  
PAGING THE HANDSET...................... 12  
RINGER SWITCH .............................. 12  
VOLUME SWITCH ............................ 12  
CALLER ID OPERATION ........................ 13  
RECEIVING AND STORING CALLS ........ 13  
REVIEWING MESSAGES .................... 14  
MESSAGE ERRORS .......................... 14  
DIALING A CALLER ID NUMBER ......... 15  
DELETING CALLER ID RECORDS ......... 15  
SPECIAL FEATURES .............................. 16  
CALL WAITING WITH CALLER ID ........ 16  
CAUTION  
RISK OF ELECTRIC SHOCK  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
DO NOT OPEN  
THE LIGHTNING  
CAUTION: TO REDUCE TTHHEE EXCLAMATIO  
THE LIGHTNING  
CAUTION: TO REDUCE TTHHEE EXCLAMATIO  
FLASH AND ARROW-  
RISK OF ELECTRIC SHOCPKO,INT WITHIN TH  
FLASH AND ARROW-  
RISK OF ELECTRIC SHOCPKO,INT WITHIN TH  
HEAD WITHIN THE  
DO NOT REMOVE COVETRR I A N G L E I S  
A
A
HEAD WITHIN THE  
DO NOT REMOVE COVETRR I A N G L E I S  
TRIANGLE IS  
A
WARNING  
(OR BACK). NO USER-  
SIG  
TRIANGLE IS  
A
WARNING  
(OR BACK). NO USER-  
SIG  
WARNING SIGN  
SERVICEABLE PARTS IN-  
WARNING SIGN  
ALERTING YOU  
ALERTING YOU  
O
O
SERVICEABLE PARTS IN-  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
N
T
T
SIDE. REFER SERVICING  
ALERTING YOU OF  
SIDE. REFER SERVICING  
I
M
P
O
R
T
A
WARNING:TTOO PPRREEVVEENNTT FFIIRREE  
" D A N G E R O U S  
I N S T R U C T I O N S  
TO QUALIFIED SERVICE  
TO QUALIFIED SERVICE  
" D A N G E R O U S  
I N S T R U C T I O N S  
VOLTAGE" INSIDE  
A C C O M PA N Y I N  
A C C O M PA N Y I N  
PERSONNEL.  
VOLTAGE" INSIDE  
PERSONNEL.  
OR ELECTRICAL SHOCK HAZARD,  
OR ELECTRICAL SHOCK HAZARD,  
THE PRODUCT.  
THE PRODUCT.  
T H E P R O D U C T  
T H E P R O D U C T  
DO NOT EXPOSE THIS PRODUCT  
DO NOT EXPOSE THIS PRODUCT  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
TO RAIN OR MOISTURE.  
TO RAIN OR MOISTURE.  
3
 
INTRODUCTION  
Your Southwestern Bell 2-9773 cordless phone is designed to give you  
flexibility in use and high quality performance.You can use this phone  
with basic telephone service, but it fully functions when equipped with the  
following features:  
CALLER ID  
This feature allows you to see the number or name and number of  
the person calling before you answer the phone.  
CALL WAITING  
This feature allows you to answer incoming calls while you are  
talking on the phone.  
CALLER ID WITH CALL WAITING  
Also known asType II Caller ID, this feature allows you to see the  
name and number of a call that beep in while you are talking on  
the phone with someone else.  
VERY IMPORTANT: The Caller ID with Call Waiting feature of this  
phone is totally dependent upon your phone company's capabilities.  
You may subscribe to one service or the other, or even to both, and  
this phone will function properly.  
But to take advantage of the Caller ID with Call Waiting feature, you  
must call your local phone company and tell the representative that  
you have a Caller ID/Call Waiting device that integrates the two  
services, regardless of whether or not you already subscribe to one or  
both services independently.  
The phone companies that do have the ability to integrate Call  
Waiting and Caller ID must program your telephone line for the  
feature to work.  
VOICE MESSAGING  
This features, which requires a subscription from the telephone  
company, allows callers to leave messages while you are talking  
on the phone.  
4
 
VERY IMPORTANT: To fully take advantage of this phone's features, you must  
subscribe to Caller ID, Call Waiting and Voice Message services from your  
telephone company.  
LCD (page 13)  
CALL  
VIP  
DELETE  
ENTER  
DELETE (page 15, 19, 20)  
CALL BACK (page 15, 20)  
PHONE  
VIP (page 19-20)  
ENTER (page 10, 14, 16, 19, )  
PHONE (page 11, 18)  
ABC  
DEF  
1
3
2
number  
buttons  
GHI  
MNO  
JKL  
4
6
5
TUV  
WXYZ  
PQRS  
7
9
8
TONE  
DIAL 1+ (page 15, 20)  
REDIAL (page 11)  
OPER  
TONE (page 12)  
FLASH (page 11)  
0
#
*
CHANNEL (page 11)  
MEMORY (page 16-19)  
HANDSET SOUND SIGNALS  
Signal  
Meaning  
Three long beeps  
Page signal  
A long warbling tone (with ringer on)  
Four short beeps  
Signals an incoming call  
Out of range warning  
5
 
INSTALLATION AND SETUP  
Make sure your package includes the items shown here.  
Short telephone line cord  
CHARGE  
IN USE  
AC power supply  
DELETE  
ENTER  
CALL  
VIP  
PHONE  
ABC  
PAGE / FIND  
DEF  
GHI  
JKL  
TUV  
MNO  
PQRS  
TONE  
WXYZ  
OPER  
#
Handset  
Base  
wall mount bracket  
Telephone line cord  
NOTE: Use only the Thomson 5-2385 power supply that came with this unit.  
Using other adapters may damage the unit.  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your  
local phone company to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed  
near or on top of a TV or VCR. If such interference continues, move the  
cordless telephone farther away from the TV or VCR.  
6
 
DESKTOP INSTALLATION  
3
1
2
5
1. Cradle the phone.  
2. Plug the power supply cord into the  
base and then into an AC outlet.  
1
2
3
4
5
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7
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3. Raise the base antenna.  
PHONE NO.  
4
CHARGE  
IN USE  
4. Allow phone to charge for 12  
CHARGE/  
IN USE  
light  
PAGE / FIND  
hours before using the first time.  
The CHARGE/IN USE light comes on  
indicating that the battery is charging.  
5. After charging, connect the telephone  
cord to the phone and then to the wall jack.  
7
 
WALL MOUNT INSTALLATION  
Because it is necessary to cradle the  
handset for 12 hours prior to connecting  
it for use the first time, it is better to  
leave the unit on a flat surface during  
initial charge before attempting to hang it  
on the wall.  
1
2
1. Cradle the handset.  
2. Connect the power supply adapter into  
the base and then an AC outlet.  
1
2
3
4
5
6
7
8
9
0
PHONE NO.  
3
CHARGE  
IN USE  
3. Allow phone to charge for 12  
CHARGE/  
IN USE  
light  
PAGE / FIND  
hours before using the first time.  
The CHARGE/IN USE light comes on  
indicating that the battery is charging.  
4. After charging, plug the short phone  
line cord into the phone jack on the  
back of the unit and then to the wall  
jack.  
4
5. Attach the wall mount by inserting the  
two tabs at the top and then snapping  
the tab at the bottom into place.  
5
6. Slip the mounting holes over the wall  
plate posts and slide the unit down  
firmly into place. (Wall plate not  
included.)  
8
 
INSTALLING THE BATTERY  
The handset comes with a brand new, consumer-replaceable nickel  
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad  
battery pack should last a full year. Use only BT-12 replacement battery.  
TO REPLACE THE BATTERY:  
1. Make sure phone is OFF before you replace battery.  
Plug  
Battery Holding Strap  
5. Remove the  
battery pack.  
2. Slide open  
the battery  
compartment  
door.  
3. Unhook the  
strap holding  
the battery in  
place.  
4. Pull out the  
battery plug.  
1
2
3
4
5
6
7
8
9
0
PHONE NO.  
CHARGE  
IN USE  
PAGE / FIND  
6. Replace and  
plug in the  
new battery  
pack.  
7. Reconnect  
the strap to  
secure the  
battery.  
8. Replace the  
battery  
9. Charge the  
battery for  
12 hours  
compart-  
ment door.  
before use.  
9
 
TELEPHONE SETUP  
After charging the handset for an initial 12 hours:  
1. Set the PULSE/TONE switch to TONE for touch-tone service or PULSE  
for rotary service. If you don’t know which type of service you have,  
check with the phone company.  
2. Plug the telephone line cord into the base and into a modular jack.  
3. Turn on the RINGER switch so the handset rings for incoming calls.  
3
ON  
RINGE  
2
.
RINGER  
switch  
1
PULSE/TONE switch  
SETTING THE AREA CODE FOR CALLER ID  
Setting your area code is necessary for proper caller ID operation.  
Once you set the code, the phone will automatically remove it from local  
calls within your area before it stores the number in memory.This will  
enable you to use the Redial feature more efficiently because you will not  
have to remove the code each time you call that number.  
To set your area code:  
1. Make sure the phone is OFF.  
2. Press ENTER. The Caller ID display on the handset prompts you to  
enter your area code.  
3. Enter your 3-digit area code by pressing the appropriate number keys.  
The phone emits 2 beeps to confirm it has accepted the area code entry.  
4. To change or enter your area code again, follow steps 1-3 above.  
10  
 
TELEPHONE OPERATION  
RECEIVING A CALL  
PHONE  
PHONE  
1. Check the display to see who is calling.  
2. Press the PHONE button to answer the call.  
MAKING A CALL  
To make a call, press the PHONE button before you  
dial.To hang up, press PHONE again or put the  
handset back on the base.  
PHONE LIGHT  
PHONE  
You know the phone is on when you see the  
PHONE light on the handset come on.  
REDIAL  
REDIAL  
Press the REDIAL button to redial the last number  
you dialed.  
FLASH BUTTON  
Use the FLASH button to activate custom calling  
services, such as call waiting or call transfer.These  
services are available through your local phone  
company.The FLASH button is also used to enter a  
pause in the dialing sequence.  
FLASH  
TIP: Do not use the PHONE button to activate  
custom calling services, such as call waiting, or you  
will hang up the phone.  
CHANNEL  
CHANNEL BUTTON  
While talking, you might need to manually change  
the channel in order to get rid of static. Press and  
release the CHANNEL button to advance to the  
next clear channel.  
11  
 
TEMPORARY TONE  
This feature enables Pulse (rotary) service phone users to access touch-  
tone services offered by banks, credit card companies, etc., by pressing  
the TONE button to temporarily make the phone touch-tone compatible.  
To get information about your bank account, for example, you would:  
1. Call the banks information line.  
TONE  
2. Press the TONE button (  
) after your call is answered.  
3. Follow the voice instructions to complete your transaction.  
4. Hang up when finished. The phone returns to Pulse (rotary) service.  
PAGING THE HANDSET  
Press the PAGE/FIND button on the  
base to get the attention of the person  
CHARGE  
using the phone or to locate a mis-  
IN USE  
placed handset.  
PAGE / FIND  
PAGE/FIND  
button  
Press and release PAGE/FIND button.  
The handset will ring three times and  
the display will show "paging you."  
RINGER SWITCH  
The RINGER switch must be ON  
for the handset to ring during  
incoming calls.  
VOLUME  
switch  
VOLUME SWITCH  
This switch controls the volume of  
the handset's earpiece. There are  
two settings: normal and high.  
RINGER  
switch  
12  
 
CALLER ID OPERATION  
VERY IMPORTANT: The Caller ID feature of this product requires a subscrip-  
tion to Caller ID service from your telephone company.  
Call sequence number  
Time  
Date  
CALL  
#
10:51 A.M.  
25  
8/11  
NEW  
234 567 8901  
JOHN SMITH  
Caller ID phone number  
Caller ID name  
This caller ID cordless telephone receives and displays information  
transmitted by your local phone company. This information can include  
the phone number, date and time; or the name, phone number, date  
and time.  
RECEIVING AND STORING CALLS  
When you receive a call, the information is transmitted by the phone  
company to your caller ID telephone between the first and second ring.  
You can monitor the information as it is displayed and decide whether  
or not to answer the call.  
If you are not at home, the telephone stores the information so that you  
can see who called while you were out.  
Note: The Caller ID memory holds 25 names and numbers. When the memory  
is full, only the most recent calls are stored. The oldest stored number in  
memory is deleted to make room for the newest call, which will be designated  
as call #25 in the Caller ID display.  
13  
 
REVIEWING MESSAGES  
As calls are received and stored, the display is updated to let you know  
how many calls have been received.  
Press the arrow up  
button to begin with the oldest call and scroll  
toward more recent calls (higher numbers).  
Press the arrow down  
button to begin with the most recent call and  
scroll toward older calls (lower numbers).  
As you review calls, the display shows you  
the following information:  
CALL  
10:51 A.M. 8/11  
25  
#
NEW  
234 567 8901  
JOHN SMITH  
...the telephone number of the caller  
...the number of the call, with regard to  
the order received  
This caller ID record shows that  
John Smith called at 10:51 a.m. on  
August 11. This is the 25th call  
stored in memory and it is a new  
call.  
...the name of the caller, if this service is  
available in your area  
...time and date the call was received.  
NOTE: Check with your local  
phone company regarding  
name service availability.  
If the number does not fit in the display,  
press ENTER to see the rest of the Caller  
ID information.  
MESSAGE ERRORS  
If there is an error in the transmission of  
information to your caller ID phone,  
CALLER ID ERROR appears in the  
display.  
CALLER ID ERROR  
NO CALLER ID  
If you have not subscribed to Caller ID  
service or it is not working, NO CALLER  
ID will show in the display.  
14  
 
DIALING A CALLER ID NUMBER  
Make sure the phone is OFF.  
Use the arrow buttons to display the desired  
caller ID record.  
CALL BACK  
Press the CALL BACK button if the number  
is local.  
DIAL 1+  
Press the # key (DIAL 1+) to dial a long  
distance number or a number that requires  
you to dial "1" for proper connection.  
#
DELETING CALLER ID RECORDS  
To delete only the record in the display:  
1. Press  
or  
to review CID records.  
DELETE  
2. Select the record to delete.  
3. Press DELETE.  
ERASE CALL ID?  
The display asks you to confirm the deletion.  
4. Press DELETE again to erase the record.  
DELETE  
To delete all the records in memory:  
1. Press  
or  
to review CID records.  
2. Select the record to delete.  
DELETE  
3. Press and hold DELETE.  
The display asks you to confirm that you  
want to erase all records.  
ERASE ALL?  
DELETE  
4. Press DELETE again to erase all records.  
15  
 
SPECIAL FEATURES  
CALL WAITING WITH CALLER ID  
Provided your telephone company is able to  
integrate Caller ID and Call Waiting services, you  
will see who is calling you when you hear the call  
waiting beep. The caller identification information  
appears in the display after you hear the tone.  
CALL  
P.M.  
12:2 4/3  
#
13  
NEW  
109 876 5432  
JANE DOE  
FLASH  
Press the FLASH button to put the person to  
whom you're talking on hold and answer the  
incoming call.  
STORING NAMES AND NUMBERS  
You can store up to 10 numbers in memory for quick dialing.This memory  
feature is in addition to the 25 caller ID records and the 5 VIP records that  
can occupy memory space.  
The phone must be OFFwhen you store numbers.  
1. Press the MEMORY button.  
The display prompts you to "Enter Name."  
2. Press ENTER.  
MEMORY  
ENTER  
3. Use the keypad to store a name. More than  
one letter is stored in each of the number keys.  
For example, to enter Joe Smith: press 5 for J;  
press 6 three times for O; press 3 two times for  
E; press 1 to enter a space before you start  
entering the last name; press 7 four times for  
S; press 6 for M; press 4 three times for I;  
press 8 forT; and 4 two times for H.  
ABC  
DEF  
GHI  
MNO  
JKL  
TUV  
WXYZ  
PQRS  
TONE  
OPER  
#
If you are using two letters consecutively that  
are stored in the same number key, you must  
press ENTER between the letters. For ex-  
ample, if you enter Barb, press 2 two times for  
ENTER  
16  
 
B; press ENTER; press 2 for A; 7 three times  
for R; and 2 two times for B.You need to  
press enter between the B and the A since  
they are stored within the same number key.  
TIP: If you make a  
mistake while storing  
names and numbers,  
you can use the  
DELETE button to  
backspace and correct  
errors.  
NOTE: To enter characters other than letters,  
press and scroll through the choice available on  
numbers 1,2,3,4,5,6 and 8.  
MEMORY  
4. Press MEMORY.  
The display prompts you to "EnterTel Number."  
5. Use the keypad to enter the number you want  
to store (up to 24 digits).  
MEMORY  
6. Press MEMORY and then press a number  
key (0-9) to store the dialed number in that  
memory location.  
7. Record whose number is stored in the  
location on the memory directory card on  
the back of the handset.You will also be able  
to view the name and number in the display.  
NOTE: If you do not want to enter the name,  
skip Step 3.  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE  
FLASH  
Press the FLASH button to insert a delay in the  
dialing sequence of a stored telephone number  
when a pause is needed to wait for a dial tone -  
for example, after you dial 9 for an outside line  
or to wait for a computer access tone. Each  
pause counts as 1 digit in the dialing sequence.  
VERY IMPORTANT: If you make test calls to emergency numbers stored in  
memory, remain on the line and briefly explain the reason for the call to the  
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as  
early morning or late evening.  
17  
 
CHANGING A STORED NUMBER  
Use the same procedure to change a stored  
number as you do to store a number—in a  
sense, you are just reassigning the memory  
location.  
PHONE  
DIALING A STORED NUMBER  
1. Make sure the phone is ON by pressing the  
MEMORY  
PHONE button.  
2. Press MEMORY  
3. Press the number (0-9) for the desired  
memory location OR use the arrow buttons  
to scroll through the numbers stored in  
memory and press CALL BACK when you  
reach the desired number.  
CALL BACK  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls that require a sequence of numbers, such as  
a calling card number used for a frequently called long distance number.  
The following example shows how you can store each part of the long  
dialing sequence and use chain dialing to make a call through a long  
distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Make sure the phone is ON.  
TIP: Wait for the access  
tones before pressing  
the next memory  
button or your call  
might not go through.  
2. Press MEMORY and then press 7.  
3. When you hear the access tone, press  
MEMORY and then press 8.  
4. At the next access tone, press MEMORY  
and then 9.  
18  
 
MEMORY  
REVIEWING AND DELETING STORED NUMBERS  
1. Press MEMORY  
2. While the entry is displayed, press the  
DELETE  
DELETE key to delete the entry.  
The display asks you to confirm that you  
want to delete the entry.  
3. Press DELETE a second time to delete the  
entry.  
ERASE MEMO?  
To exit the memory review mode, press  
MEMORY.  
DELETE  
VERY IMPORTANT PERSON (VIP) FEATURE  
You can designate 5 Caller ID records as VIP. Each time someone on the  
VIP list calls, you will hear a distinct ring.  
STORING A VIP NUMBER IN MEMORY  
1. Use the arrow buttons to scroll through the  
Caller ID records for desired number.  
2. Press VIP.  
VIP  
ENTER  
3. Press ENTER.  
The phone emits 2 beeps to confirm it has  
transferred the number from Caller ID memory  
into VIP memory.  
CALLING A VIP NUMBER  
VIP  
1. Press the VIP button.  
2. Use the arrow buttons to scroll through the  
VIP list.  
19  
 
CALL BACK  
3. When you see the desired name/number in  
the display, press CALL BACK for local  
calls.  
If the VIP number is long distance, just  
press # (DIAL 1+). # automatically enters  
the "1" needed to complete a long distance  
call.  
REMOVING A VIP NUMBER  
VIP  
1. Press VIP.  
2. Use the arrow buttons to scroll through the  
VIP list.  
DELETE  
3. When you see the desired name/number in  
the display, press DELETE.  
CALL  
10:51 A.M. 8/11  
25  
#
NEW  
Note: If name information is not in the caller  
ID record, the name will not be stored in the  
memory location.  
234 567 8901  
JOHN SMITH  
DELETE  
4. ERASE CALLER ID? appears in the display.  
Press DELETE again.  
VIP  
ERASING ALL VIP NUMBERS  
1. Press VIP and the arrow keys.  
2. Press and hold the DELETE button.  
3. ERASE ALL VIP? appears in the display.  
4. Press DELETE again.  
ERASE ALL VIP?  
DELETE  
20  
 
VOICE MESSAGING  
Provided your phone company offers  
voice messaging service and you  
subscribe to it, the CHARGE/IN USE  
light on the base will flash when the  
phone is not in use to indicate there  
is a message waiting. It will stop  
flashing after the message has been  
reviewed.  
flashes to  
indicate  
message  
waiting  
CHARGE  
IN USE  
PAGE / FIND  
21  
 
BATTERY SAFETY PRECAUTIONS  
Do not disassemble, mutilate, puncture, wet, or dispose of battery in  
fire. Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your  
Thomson Consumer Electronics product indicates  
that we are participating in a program to collect  
and recycle Nickel Cadmium batteries throughout  
the United States of America. Please call 1-800-8-  
BATTERY for information or contact your local  
recycling center.  
Ni-Cd  
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to the  
phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
soft cloth.  
VERY IMPORTANT: Because cordless phones operate on electricity, you  
should have at least one phone in your home that is not cordless, in case  
the power in your home goes out.  
22  
 
MESSAGE INDICATORS  
The following indicators show the status of a message or the unit.  
CALLER ID ERROR  
Caller information has been interrupted during  
transmission or the phone is excessively noisy.  
ENTER AREA CODE  
ENTER NAME  
Prompt telling you to enter your area code.  
Prompt telling you to enter name into VIP  
memory or one of the 10 memory locations.  
ERASE ALL?  
Prompt asking you if you want to erase all Caller  
ID records.  
ERASE ALL VIP?  
ERASE CALL ID?  
Prompt asking you if you want to erase all 5 VIP  
records.  
Prompt asking you if you want to erase the  
current Caller ID record or VIP record that is  
shown on the display.  
ERASE MEMO?  
Prompt asking you if you want to erase one of the 10  
numbers stored in the phone's outgoing memory.  
MESSAGE WAITING  
Somebody left a voice mail message. Note that voice  
mail is a subscription service; check with your local  
telephone company for availability.  
NEW  
Number of new calls since you last reviewed your  
messages.  
OUT OF AREA  
The incoming call is from an area not serviced by  
Caller ID or the information was not sent  
PAGING YOU  
PRIVATE  
Someone is pressing the PAGE button.  
The person is calling from a number that has been  
blocked from caller ID transmission.  
REPT  
Repeat call message. Indicates that a new call from the  
same number was received more than once.  
NO CALLER ID  
There is an incoming call, but you have not ordered  
Caller ID service or it is not working properly.  
23  
 
TROUBLESHOOTING TIPS  
CALLER ID  
PROBLEM  
SOLUTION  
No Display  
Try replacing the battery.  
• If you are using AC power, make sure that the  
unit is connected to a non-switched electrical  
outlet. Disconnect the unit from the plug and plug  
it in again.  
Data Error Message  
• The unit displays this message if it detects  
anything other than valid Caller ID information  
during the silent period after the first ring. This  
message indicates either the presence of noises  
on the line, or that an invalid message has been  
sent from the telephone company.  
CALL WAITING  
PROBLEM  
SOLUTION  
You hear call  
You must subscribe to Call Waiting for this  
feature to work.  
waiting tone but  
number does not  
appear in display.  
• Even if you have subscribed to both Call  
Waiting and Caller ID, you must call your phone  
company and tell them to integrate your Call  
Waiting and Caller ID services.  
TELEPHONE  
PROBLEM  
SOLUTION  
No dial tone  
• Check installation:  
24  
 
— Is the base power cord connected to a working  
outlet?  
— Is the PHONE light on?  
— Is the telephone line cord connected to the  
base unit and the wall jack?  
• Disconnect the base from the wall jack and  
connect another phone to the same jack. If there  
is no dial tone in the second phone, the problem  
might be your wiring or local service.  
• Is the handset out of range of the base?  
• Make sure the battery is properly charged (12  
hours).  
• Is the battery pack installed correctly?  
• Did the handset beep when you pressed the  
PHONE button? Did the Phone-in-Use light come  
on? The battery may need to be charged.  
Dial tone is OK, but  
can’t dial out  
• Make sure the TONE/PULSE switch on the base  
is correctly set.  
Handset does not ring  
• Make sure the RINGER switch on the handset is  
turned to ON.  
You may have too many extension phones on  
your line. Try unplugging some phones.  
• See solutions for “No dial tone.”  
• Make sure phone is set to TONE.  
# button does not work  
You experience static,  
noise, or fading in and  
out  
• Change channels  
• Is handset out of range? Move closer to the base.  
25  
 
• Does the base need to be relocated?  
• Charge battery.  
• Make sure base is not plugged into an outlet  
with another household appliance.  
Unit beeps  
• Place handset in base for 20 seconds to reset  
the security code. If that doesn’t work, charge  
battery for 12 hours.  
• Clean charging contacts on handset and base  
with a soft cloth, or an eraser.  
• See solutions for “No dial tone.”  
• Replace battery.  
Memory Dialing  
• Did you program the memory location keys  
correctly?  
• Did you follow the proper dialing sequence?  
• Make sure TONE/PULSE switch is correctly set.  
• Did you reprogram numbers into memory after  
power outage or replacing battery?  
BATTERY  
If you experience any of the following problems, even after fully recharg-  
ing the battery, you may need to replace the battery pack:  
• Short talk time  
• Poor sound quality  
• Limited range  
CHARGE/IN USE light fails to light  
26  
 
CALLER ID/CALL WAITING/VOICE MESSAGING  
One, two or all services  
do not work  
• Check with your telephone company to  
make sure all services are programmed  
on your telephone line.  
• Check to make sure your telephone  
company is capable of integrating Caller  
ID with Call Waiting.  
CAUSES OF POOR RECEPTION  
Aluminum siding on the building  
Foil backing on building insulation  
Heating ducts and other metal construction can shield radio signals  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms  
Base is installed in the basement or lower floor of the house  
Base is plugged into an AC outlet with other electronic devices  
Baby monitor is using the same frequency  
SERVICE  
The FCC requires this product to be serviced only by the manufacturer or  
its authorized service agents. In accordance with FCC requirements,  
changes or modifications not expressly approved by Thomson Consumer  
Electronics could void the users authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
Guide.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This information will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store _______________________  
27  
 
28  
 
INDEX  
A
F
Accessory Order Form 28  
FCC Registration Information 2  
Area Code 10  
Flash button 11  
B
G
Battery 9, 26  
General Product Care 22  
Battery Safety Precautions 22  
H
C
Handset Sound Signals 5  
Call Waiting 4, 24  
Call Waiting with Caller ID 16  
Caller ID 4, 24  
CALLER ID ERROR 23  
Caller ID Operation 13  
Caller ID with Call Waiting 4  
Hearing Aid Compatibility 2  
I
Inserting a Pause in the Dialing  
Sequence 17  
Installation and Setup 6  
Installing the Battery 9  
Interference Information 2  
Introduction 4  
Caller ID/Call Waiting/Voice Messaging  
27  
Calling a VIP Number 19  
Causes of Poor Reception 27  
Chain Dialing from Memory 18  
Changing a Stored Number 18  
Channel button 11  
L
Limited Warranty 31  
M
Making a Call 11  
D
Message Errors 14  
Message Indicators 23  
MESSAGE WAITING 23  
Modular Jack Requirements 6  
Deleting Caller ID Records 15  
Deleting Stored Numbers 19  
Desktop Installation 7  
Dialing a Caller ID Number 15  
Dialing a Stored Number 18  
N
NEW 23  
NO CALLER ID 23  
E
ENTER AREA CODE 23  
ENTER NAME 23  
ERASE ALL VIP? 23  
ERASE ALL? 23  
O
OUT OF AREA 23  
Out of range warning 5  
ERASE CALL ID? 23  
ERASE MEMO? 23  
Erasing all VIP numbers 20  
P
Page signal 5  
29  
 
Paging the Handset 12  
PAGINGYOU 23  
Pause 17  
Phone light 11  
PRIVATE 23  
R
Receiving a Call 11  
Receiving and Storing Calls 13  
Redial 11  
Removing a VIP number 20  
REPT 23  
Reviewing and Deleting Stored Numbers  
19  
Reviewing Messages 14  
Ringer Switch 12  
S
Service 27  
Setting the Area Code for Caller ID 10  
Setup 6  
Signals an incoming call 5  
Special Features 16  
Storing a VIP number in memory 19  
Storing Numbers in Memory 16  
T
Telephone 24  
Telephone Operation 11  
Telephone Setup 10  
TemporaryTone 12  
TroubleshootingTips 24  
V
Very Important Person (VIP) Feature 19  
Voice Messaging 4, 21  
Volume Switch 12  
W
Wall Mount Installation 8  
30  
 
LIMITED WARRANTY  
What your warranty covers:  
• Any defect in materials or workmanship.  
For how long after your purchase:  
• One year.  
(The warranty period for rental units begins with the first rental or 45 days from  
date of shipment to the rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original products  
warranty period.  
How to make a warranty claim:  
• Properly pack your unit. Include any cables, etc., which were originally provided  
with the product. We recommend using the original carton and packing materials.  
• Include in the package evidence of purchase date such as the bill of sale. Also print  
your name and address and a description of the defect. Send standard UPS or its  
equivalent to:  
• Pay any charges billed to you by the Exchange Center for service not covered by  
the warranty.  
• Insure your shipment in case of loss or damage. Thomson accepts no liability in  
case of damage or loss.  
• A new or refurbished unit will be shipped to you prepaid freight.  
What your warrantdyoes notcover:  
• Customer instruction. (Your Owners Manual provides information regarding  
operating instructions and user controls. For additional information, ask your  
dealer.)  
• Installation and set-up service adjustments.  
• Batteries.  
• Damage from misuse or neglect.  
• Products which have been modified or incorporated into other products.  
• Products purchased or serviced outside the USA.  
• Acts of God, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit.  
It will make it easier to contact you should it ever be necessary.The return of  
the card is not required for warranty coverage.  
How state law relates to this warranty:  
This warranty gives you specific legal rights, and you may have other rights  
which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
31  
 
P.O. Box 1976, Indianapolis, IN 46206  
© 1998 Thomson Consumer Electronics, Inc.  
Trademark(s) ® Registered  
Model 2-9773 US E/S 2  
98-20  
Printed in China  
Marca(s) ® Registrada(s)  
 

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